Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website, or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, or other details to help you with your experience.

When do we collect information?

We collect information from you when you fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To allow us to better serve you in responding to your customer service requests.
  • To follow up after correspondence (live chat, email, or phone inquiries).

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible.

We use regular malware scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of their personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow), enabling the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.

We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. Since browsers vary, check your browser’s Help Menu to learn how to modify your cookie settings.

If you turn cookies off, some site features may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles, which are put in place to provide a positive experience for users. You can review these principles here: Google Advertising Policies.

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google Ad and Content Network Privacy Policy.

We have implemented the following:
We, along with third-party vendors such as Google, use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to them using the Google Ad Settings page. Alternatively, users can opt out by visiting the Network Advertising Initiative Opt Out page or using the Google Analytics Opt Out Browser Add-on.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires commercial websites and online services to post a privacy policy. The law’s reach stretches beyond California to require any person or company in the United States (and possibly the world) that operates websites collecting PII from California consumers to post a clear privacy policy.

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Our Privacy Policy link includes the word “Privacy” and can be easily found on the specified page.
  • Users will be notified of any Privacy Policy changes on our Privacy Policy Page.
  • Users can change their personal information by emailing us.

How does our site handle Do Not Track signals?
We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
No, we do not allow third-party behavioral tracking.

COPPA (Children’s Online Privacy Protection Act)

We do not market to children under 13 years old, nor do we knowingly collect PII from children under 13.

Fair Information Practices

To comply with Fair Information Practices, we will notify users via in-site notification within 7 business days if a data breach occurs.

We also agree to the Individual Redress Principle, which ensures that individuals have the right to pursue legal action against data collectors and processors who fail to comply with the law.

CAN-SPAM Act

The CAN-SPAM Act sets rules for commercial email, establishes requirements for commercial messages, and gives recipients the right to opt out of emails.

We collect your email address in order to:

  • Send information, respond to inquiries, and address other requests.

To comply with CAN-SPAM, we agree to:

  • Not use false or misleading subjects or email addresses.
  • Identify messages as advertisements in a reasonable way.
  • Include our business’s physical address.
  • Monitor third-party email marketing services for compliance.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe using a link at the bottom of each email.

If you wish to unsubscribe from future emails, follow the instructions at the bottom of any email, and we will promptly remove you from all correspondence.

Contacting Us

If you have any questions regarding this privacy policy, you may contact us using the information below.

Elysium Tennis
7637C Commerce Place
Plain City, Ohio 43064
Phone: (614) 873-8749
Email: [email protected]